Tesla - Many Issues
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New ReviewerStill dealing with issues, but wouldn’t expect anything less of them? The customer service is mediocre.
I have brought my Model 3 Performance in about 6-8 times (lost count) for the same issues. The car makes unnecessarily loud rattling noises that only exist during certain road conditions.
Additionally, front passenger twitter is constantly making a static noise! I complained of a shimmy in the car early on; which they did not want to address because I had already driven it for a few months. There was also an issue with the trunk leaking water. Well, they fixed the trunk issue by just putting an epoxy substance in the different areas (which is a hot mess).
Also, whoever road tested the vehicle each time didn't necessarily know how to park or drive because they curbed it a few times (also, another thing they did not take care of, because of course I did it). The rattling noises are less frequent now, but it must have to do with their clips because that's what they kept "replacing". Eventually they replaced all the pillar pieces because whoever worked on my car decided to have dirty hands and I picked it up with a ton of hand prints. I took it back to them to rectify the issues again and they did not again.
They also didn't clean up their hand prints, I had to by a degreaser and cleaner and do this on my own. Overall, I am not a happy customer. I did put some videos showing the noise. I didn't take pictures of my rims to show, because that's clear what it means when someone curbed!
Don't let me get into the quick depreciation of the car after purchase too! Do better Tesla!
User's recommendation: Be wary!
Monetary Loss: $52000.
Preferred solution: Rectify it!.
Tesla Pros: Nice car and fun.
Tesla Cons: Customer service, Value.
Location: 5544 Okeechobee Boulevard, West Palm Beach, Florida 33417, United States
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