Tesla Service has had my car for a month with no updates.
I haven't been given a loaner and I can't get a straight answer on when it'll be done. Is this a common experience for Tesla owners?
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I’d have to say I had a great experience here in LA at the Westside Tesla service center. My rep knew my car was going to take time because they messed up replacing a cracked roof panel and gave me a loaner I so appreciated. That is not right what is happening to you. What about a loaner through your car insurance?