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Jon L Prm

Alignment done by tesla and wont admit fault

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Alignment done by tesla and wont admit fault
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Alignment done by tesla and wont admit fault - Image 2
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Had my new tire installed and Tesla is doing the alignment and 7 days later my rear tires are bald from the rear inside tread. And 3 advisors said outside influence.

They did my alignment after my parked car accident and now they won't take responsibility or to pay for my rear tires after I paid 2400 for the new one and now another 1330 for 2 new one! Any thoughts or advice anyone?

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Loss:
$3700
Cons:
  • Service dept is suck

Preferred solution: Full refund

User's recommendation: Don't buy Tesla because they would never amit their responsibility! Pass it on to another and another so they won't take the fault!

1 comment
Guest

Tesla is the most likely car to depreciate very quickly because they keep dropping the price for a new car purchase.

Christoph P Xal

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Verified Reviewer
| map-marker Frankfurt, Hesse

No response

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The Tesla ignore E-mails and never send answer for customer questions.

I think that the tesla don't need to answer for customer questions

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Brandon W Fqk

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Verified Reviewer
| map-marker Franklin, Louisiana

Tesla doing more

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Tesla doing more

My only complaint is, I am the peoples voice, and we need a vehicle, and Im trying to get in touch with somebody in marketing to weld the world with what tesla is actually capable of because Im sure you have several designs and options that you are soon to be coming out with, but I want to make sure that you know the peoples voice of what we need and I cant even get a actual person on the phone it gives me very limited options when calling I dont need sales because I cant deal with this. I dont need service and I dont need delivery.

I need to get somebody that I can speak with that heres to peoples voice of what we need and Im highly asked, and a huge fan of Elon musk. I have several ideas that he can make exponential amount of profit, but besides that Ill use that for another time I just want somebody from Tesla to hear the peoples voice that can do early note, but I am very unimpressed on the market of what tesla is offering, because what it seems that Tesla has become is cool but not capable and I just think that its a area of marketing or vehicles class that is untouched to the average every day person average every day small business owner, and what we need! Ive been waiting for Tesla to come out with a truck and holding back on rivian because I just believe in Tesla I remember from when he first came up and their dealer in New Orleans where Im from and ever since then I have just been excited constantly about Tesla. I would bleed Tesla given that Ive always bled Chevy and theyve been doing nothing, but letting me down, the excitement of Tesla is there.

I need Tesla to pull that knife out and cut me open so I can bleed tesla. I need to be impressed because what theyre offering with a cyber truck its not your every day average Joes truck I own a small landscaping business and Im looking to get a cool *** truck, which I know Teslas capable of but the cyber truck to nowhere near shape or form touch what the requirements of my job and I am still a fan of the cyber truck. I think its cool but true real life applications. It doesnt even come close to applying to white contractors and Landscapers and such need!

I was truly looking into and now looking into a trailer as well because I saw the cyber truck trailer matching package. Im all about that I just dont care how much it cost I think its just really cool! No other company offers a truck and a matching trailer. The trailer I saw on the website does not have an open top.

Its not a dump version which is something that I would need in my industry but I also need something that I can throw my tools and equipment in the back of the truck and the cyber truck does not accommodate that I am your average every day Joe, I have ideas I have sketches I can offer, but mostly I just feel that Tesla is slacking in that and missing an entire market that they can completely rule over the piece of *** Chevys. I hate saying those words but its true same with the Fords same with every other vehicle that is on the market, they are made for obsolescence, and I believe that Elon musk can fix this problem I dont know why hes not touching the market but cyber truck does not accommodate anything other than cool ! If you were literally think of every single truck, thats on the market, all of the companies put together that market can easily be owned by far more capabilities, and with much more trust because I havent even owned a Tesla, but I stand behind Elon musk and what he has to offer so I believe he can do this and the entire truck industry needs it everything from contractors to successful retired guys that just want the big bad *** truck like the F350 diesels, but I know that I am a believer in bigger better badder while going green at the same time, and I believe in many of the original companies foundation beliefs but the biggest thing here is there are billions to be made and Tesla has not been attempting to really touch the truck market because in realism the cyber truck is cool but its not what a landscaper we need. I need bigger space I need more pulling power which 14,000 pounds is absolutely impressive.

Its just I guess the body of the cyber truck is nothing more than cool it does not accommodate needing to be able to handle more equipment efficiently and they dont offer an open top dump trailer that matches I need this and so many more need it. Im tired of getting nickel and dime with these fluctuating gas prices and the very unstable market because I have a rare truck and Ive loved and bled Chevy my entire life. I have a 2000 Chevy 4 x 4 K 2500 with a 7.4 L , it is the gas engine for 54 big block and a very rare truck. I bought it for 6000 and put 10 grand in it in the last six months and because I cant get the modulator for the ABS module and there is no conversion for this truck, and since its a rare truck, aftermarket companies do not make it so in six months, I blew 16 grand on something that is scrap metal not to mention it really doesnt do terrible on gas mileage and its much cheaper than a diesel engine because I made us a mechanic shop and service revised winning trips to the Super Bowl and Miller motorsports high-performance driving school but I am not a diesel mechanic gasoline engines.

I can rebuild a 454 or 350 any day but when parts are becoming obsolete and its just to squeeze us into getting a new one, I cant justify spending $70,000 on a piece of *** that I know isnt gonna last the five year term or six or seven year term to pay for it! I do love the cyber trucks damn near indestructibility because Im tossing shovels and stuff in the back of my truck all day, but when I can keep my shovels, edgers, weedeaters and equipment in the back of the truck and load the trailer full of dirt rocks, whatever I need to this is what many many contractors just need and this is your truck industry people that do my job or our contractors are used to trucks they like trucks. They love trucks and even when they retire and dont need a truck we still buy trucks and Im just asking who is guiding that industry because the cyber truck is cool back by far in my opinion thats not a truck it might be able to do what a truck can but its like the avalanche made by Chevy. Its not quite a truck and its not quite a SUV.

Its like the transvestite of both, I dont even know what it is but its not efficient for both. I dont even think its an attractive vehicle as popular as it was and everyone is it valid to have their own opinion, but some people are also stupid! Lol I know every single person that has had a avalanche. Cool as they might like it because it look, they all do say its not enough of a truck to get a sheet of plywood or to do stuff with the truck.

This is for the old guy that just wants to pick up a deep freezer or something and nobody ever bought those things giving a *** about the roll bar because they never take a mirror piece of crap. Why would they ever take them off road in the ones that dead probably regretted it Im asking Tesla because Ive been waiting two years almost 3 years for a truck and then they came out with a cyber truck and my first expression was well. It looks cool but WTF I needed something for work. Something that I can landscape me being my only employee I need to be as efficient as possible and if I cant get a truck that I can depend on which has been my main block this entire time almost 10 years Ive been in landscaping is nothing holds up to the work I put it through because it is tough on a vehicle but also theyre just simply pieces of crap and I need something that will handle the abuse be dependable and just get me to the job I would absolutely buy a matching trailer that dumps capable with a open top for things like planting soil and mulch so please this is to people asking for you to touch this market because knowing what is available and those pieces of *** from Ford Chevy dodge doesnt matter who I only put the face in Tesla and they havent even built it yet.

My name is Brandon Whitmore. My phone number is 225-505-****. I would like this message to reach marketing and Elon himself, but I also have many good ideas but I feel its best to tell Elon my extremely exponential profiting idea that would make Elon Musk as much money as all of the insurance company, all of the dealerships, profits all of the vehicle of car market, as well as revolutionizing the technology, and bringing things to the next level that he is more than capable of doing, and I will trust no one else because its just not their thing Amazon is great and Jeff has the money to buy. Elon is the one that could do this right and I wouldnt even think that it might not be a bad idea that Bezos might be able to help given that he is the person who choreographed delivery on the ground into an art but I dont think hes needed.

I believe Elon musk has more than capable qualified and extremely. extremely technologically advanced team that no other person would need to be involved and again if you take all of the profit from the car companies, all the profit from insurance companies, all the profit from all of these not to mention the amount of information on the entire world that Elon would hold in his hands. This would bring everything that Elon musk has accomplished already tenfold to the next level and now is the time before somebody else does its on everybodys mind but nobodys doing it and Im sure you guys know timing and getting a jump on the market is everything but also the government the people , all around the world that arent stupid at least would completely trust Elon musk, and having this amount of power and when it comes to funding, if you were to accomplish this mars goals would be pocket change to him. He wouldnt need outside investors anymore.

Which on that note why not get rich on other peoples money, but he would by far blow every other billionaire out of the water and be exponentially richer than all of them, and any goal that he wants to Mars or even Pluto would be within his own financial funding capabilities he would literally be very quickly by far the richest man on earth he would hold more knowledge on every single individual and know everything about where theyre going what theyre doing whos there with I mean its endless capabilities, and I dont trust the government with this amount of information, but it would all be in his possession, and Im not gonna relate him to God, but he would certainly know as much as God does, and would have control over everything and bringing the original foundation beliefs of what tesla is trying to accomplish by a green earth, and bringing a better service and product to the entire world that he has accomplished. Elon musk has accomplished more than any man I believe, has ever accomplished, but nobody else is willing to step in to those shoes, nor can I believe anyone could fill them but hes kind of lingering now and I dont know with Twitter and dabbling and other stuff that could just be entertainment and fun for him. I think hes just gotten bored and this might ignite that fire in him to accomplish what hes been doing, but exponentially hes literally bringing us to another world out of this world, but he can bring this world to another level. That is literally the future and everything that is on the market now would be obsolete because Ford Chevy Chrysler Dodge.

I dont care how much money them and the oil companies have. They would all be shut down, and Elon musk would rule the entire transportation market, and would be decades into the future now, and were just shut every other one of those companies that have designed for obsolescence, which is not what this country was made strong from this country was made strong buy back in the 50s when everything had a label that said made in USA why because we made bad *** tough products that will overcome any Chinese or German product and I want to see that again because thats whats wrong with this country. Everybody wants to be a middleman and outsource, but nobody does the work here, which means that were giving labor to the other countries, we need to bring that home excite the people about this new technology and way of life and safer way of life. Saving millions of lives creating technology that we all are ready for but will not see for ages to come and he can do all of this, without needing to sell a single vehicle , she can literally get paid just as much or exponentially more.

Should I say of white car companies charge when selling a piece of crap only he wouldnt have to lose a single vehicle everyone that he makes still belongs to Elon musk, but the people would pay the same amount of money for his service, and for his vehicles that they never own they were just used from point a to point B and go right back to Elon musk but every bit of the cost of what it would cost to buy one he would still get that only he would keep his vehicle so I have a really good idea for him. I have many but one that is worth five minutes of his time and my cell phone number is 225-505-****. I live at 4959 Legend Dr., Baton Rouge, LA 70817. Tell the boss man to take a trip!

Excuse the mess my house burned down and I just recently purchased this one but at least I have the best landscaping on the block in the entire neighborhood and its not because I want yard of the month its because just like when I managed a mechanic shop and service advice for 17 years, same as landscaping even being self-taught I just give a *** Im a passionate person in life and I just want to be the best at everything I ever do not for the title but because its a personal personal goal and I teach that to my two daughters every day if you just give a *** in life, and do your best, you will rise above the general public by far because in this day and age Im 40 and the next generation if theres not an app to take care of grandpa, were screwed because innovation and work isnt there necessarily biggest outlook or goal in the future some are on innovation but I absolutely bring a different way of thinking, but everything I do is unorthodox in technique, but absolutely shows proving results and being the best and having a method to my madness that has overall impressed every single person once they got to know me even Murali, who was a customer of mine from the mechanic shop who had countless amount of degrees he was one of the first people to design a robot across the seven states unmanned and had full reign of every single one of the LSUs labs, including did speeches and free reign of the observatory just because he had the love and passion for knowledge, and he moved away to Florida but before he did, I introduced an idea on a generator that runs off itself, and will create more energy than what it uses and he said Brandon as much dumb *** Ive seen you do in your life because as much as I am a genius, I do admit my Idiocracy he told me hes like Brandon you have got to build this and he wants to hear about it and exponentially by far my luck is worse only 10% being my fault but Ive never met anybody with as bad as luck as I have exponentially and I take it with a good chin because of the higher power upstairs if he only wants me to deal with all the unreasonable amount of horrible luck just so other people feel better about their lives thats OK Im not arguing with the big man upstairs . I didnt say it doesnt suck but I feel Ive always been meant to do something a little bit more and if all I accomplish is giving him this idea hopefully for a profit because all I seem to do is help people and do amazing work, which you can see from my landscaping alone and winning trips to the Super Bowl the Miller motorsports high-performance driving school which were all awesome but it shows I give a *** in life and you can pay somebody $1 million a year. You cant pay them to give a *** so I look forward to hopefully having this message reached out to Elon musk and him, giving me a call or showing up at my daughter surprise the *** out of me one day because I know the importance of what he can accomplish in a day and his days are far fuller than mine and I work 20 hours a day running into brick walls. Mostly just because of my bad luck and vehicle troubles, but Ive never not once showed my daughters that Im going to miss a step, and Im gonna keep pushing forward until I break through that brick wall why because if you want to be the man, then be the man also, I do believe Elon musk wouldve kicked the *** out of Putin!

So this is from someone who gives a *** more than majority of the general public and hopefully this message gets to Elon because Ive tried several times on Twitter and I dont tweet or tweet. I dont know Im not a twit lol Im the most on technologically advanced person dont have a clue how to use near the features on my iPhone, and I would be OK with the beeper, but some of the greatest ideas come from places that are very unexpected just by bringing a different way of thinking to the table and I never add salt to my food before I eat it because I never have a preconceived notion about someone or something unless Im proving myself wrong about believing in Elon musk! I am probably the only Musketeer but thats OK because Im old-school and Im loyal and Im not fake which this world is full of majority of those type of people only looking out for their selves and will do whatever it takes and screw Whoever over they need to order to get what they want and if youre just a bad *** like Elon Musk or me, which Im not comparing myself to him but we are both bad *** then you know what those type of people that have to do shady *** to try and shine will soon be shown fake and if youre just a real mother f then you will shut those people up. I dont care how many degrees or specialties, or whatever else they have accomplished in the end is, Im not fake like some of them and I mean business because the places worst places I came from in New Orleans outside of nineth ward back of Ames Boulevard and under the Huey p long bridge in Bridge city Louisiana the one thing being a little white dude from those neighborhoods better not be as fake because the hood will eat you up and spit you out but if youre a real mother F game peoples respect you rise above, and if you help all those people you can, and dont ask for anything in return then when you do ask then people will bleed for you same as If I am correct and who I do have a preconceived notion on who Elon Musk is, then I will bleed for him.

Im loyal, and I would cause blood as well in a peaceful way not actual DNA being built, but Ive always been pretty good at making people look stupid by their own handbook like my HOA, who wrote the book them self and if you know anything of Sun Tzus military strategy, that is a very useful tool ! Thank you for hearing this entire novel. Whoever read this deserves an actual raise. And I do not type or text.

I use talk text and I clearly dont shut the *** ha ha but this is passion of mine and I mean it with good heart and great mind and believe it because everything I said is pretty much fact other than the assumption that Elon musk gives a *** about people like me a little guy, but Im pretty sure he has found some very good talent, some of the best employees or friends in the most unorthodox and unexpected places and if he has not, maybe he should look a little deeper it might surprise him! He has my number he has my address and I tried and only downloaded Twitter tweeter to try and reach out to him but I dont know how to tweet because Im a twit when it comes to those things and email is not my biggest contact because I never check that text is usually the best way to reach me, but I would stop the world and whatever Im doing even tell my wife to hold her self in labor if Elon Musk showed up at my door and by all means I work 20 hours a day busting my *** and some of the hardest, physical labor.

A person can do being a landscaper and dumb enough to choose to do it by myself because Im tired of the headache of the next generation not wanting to work, they only want a job , but I push on because Im a bad *** thats a picture of me, then a picture of something I did one Christmas out of white dusty Millers, and poinsettias spilling out of a pot, braided with Christmas lights out of a dead tree stump in my front yard, and my greatest accomplishment of a snow man that is bad *** here in Louisiana, which is unheard of really I dont think anybody in Louisiana has ever made one that bad *** but mostly accomplishment thats greatest is my family than a video of me turning the 24 V razor four wheeler into a 40 V which literally flipped me off shot 3 feet into the air and as if you spun and slung it as hard as you could into the side of my wifes car who found completely expression less amount of humor, anger, and surprise that I just did that because of the power it had and the Idiocracy engineering I didnt think through just by throwing this thing together but the second version is the video Im sending you only I hooked a light bar on it the second time which, as soon as the video stopped the horn button switch, which was the gas pedal exploded into like a giant plasma burst, but my wife quit videoing right before that happened! Unfortunately, my daughters eight and 10 both said they arent getting on that thing and well Im pretty sure theyre smarter than me anyways, but they totally get their look from me because mom is hideous that was a joke, and unfortunately, the four wheeler I modified video will not upload, but I uploaded a bowl of flowers I make for my daughters, every day fresh from all of my gardens can I grow myself and thats not even all of the flowers since it requires me to upload proof of purchase, and I am a future customer not current I just uploaded my fence permit receipt which I think is absurd to have to pay $250 just so I can build a fence on my own propertySarcastic I have no clue how much more I can add more details about what the red * its not allowing me to proceed

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User's recommendation: Stand behind Tesla and Elon

1 comment
Guest

You must have a lot of free time to write a long article. I almost fell asleep reading it.

Featured
Shannon S Kcd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker West Palm Beach, Florida

Many Issues

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Tesla - Many Issues
Tesla - Many Issues - Image 2

I have brought my Model 3 Performance in about 6-8 times (lost count) for the same issues. The car makes unnecessarily loud rattling noises that only exist during certain road conditions.

Additionally, front passenger twitter is constantly making a static noise! I complained of a shimmy in the car early on; which they did not want to address because I had already driven it for a few months. There was also an issue with the trunk leaking water. Well, they fixed the trunk issue by just putting an epoxy substance in the different areas (which is a hot mess).

Also, whoever road tested the vehicle each time didn't necessarily know how to park or drive because they curbed it a few times (also, another thing they did not take care of, because of course I did it). The rattling noises are less frequent now, but it must have to do with their clips because that's what they kept "replacing". Eventually they replaced all the pillar pieces because whoever worked on my car decided to have dirty hands and I picked it up with a ton of hand prints. I took it back to them to rectify the issues again and they did not again.

They also didn't clean up their hand prints, I had to by a degreaser and cleaner and do this on my own. Overall, I am not a happy customer. I did put some videos showing the noise. I didn't take pictures of my rims to show, because that's clear what it means when someone curbed!

Don't let me get into the quick depreciation of the car after purchase too! Do better Tesla!

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Loss:
$52000
Pros:
  • Nice car and fun
Cons:
  • Value
  • Customer service

Preferred solution: Rectify it!

User's recommendation: Be wary!

Martha W Yvq

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Osnabrück, Lower Saxony

Leak in roof with solar panels

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Tesla - Leak in roof with solar panels
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Roof leak related to solar panels 2 years ago. Have repaired twice, but the leak continues.

Took panels off roof in February '24 in preparation for a third roof repair, then claimed there were no certified technicians in our area. Said we shouldn't bother calling to complain because there was nothing they could do until a technician is certified.

Assured us our case was a priority. It's July and we still have a roof leak, solar panels in a pile beside the house, and no help coming.

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Loss:
$1
Pros:
  • Original installation and function great
Cons:
  • Impossible to reach and will not provide promised service

Preferred solution: Roof repaired and solar panels reinstalled

User's recommendation: NO NO NEVER NEVER USE TESLA SOLAR!!!

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Tel Aviv, Tel Aviv

Broken roof glass model Y

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Tesla - Broken roof glass model Y
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Tesla - Broken roof glass model Y - Image 3

My name is Shlomo Lasry. I live in Jerusalem, Israel.

A year and half ago when I got my tesla I got a very good service. Ordered a Tesla or any other product was easy. Now I am having a problem the turn their face to me. I lost all my day traveling to the city whre is a tesla agency.

Yesterday was really hot and as usually the glass room was super hot. Before to get inside I poured a little water over it. And suddenly I saw a crack on it. I truly believe that must be a warranty for this.

Is impossible a Tesla glass roof get cracked just like this.

I really appreciate if you can help to find a solution. Regards

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2 comments
Guest

However, internal cracks (also called stress cracks) can develop due to sudden changes in temperature.

Guest

Keep ordering junk from China fool.

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Steven G Moa

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Verified Reviewer

Deceptive Practices

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Tesla - Deceptive Practices
Tesla - Deceptive Practices - Image 2
Tesla - Deceptive Practices - Image 3

When trying to understand my lease or purchase price using the mobile Tesla App, they use fuel savings to calculate my monthly cost, which should not be used. The Tesla app also doesn't itemize the tax incentives in the breakdown of the monthly payment.

Usually, when you want to lease or buy a car with ZERO DOWN, it means ZERO DOWN sign and drive.

However, Tesla requires you to pay all the upfront costs and sales tax. There are too many hidden costs that the mobile app does not provide, which is also deceptive.

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Pros:
  • All electric
Cons:
  • Use fuel savings to calculate monthly costs
  • Deceptive in line app

Preferred solution: Price reduction

User's recommendation: ASK QUESTIONS because the Tesla App does not tell the whole truth

1 comment
Guest

You want the Truth and nothing but the Truth. You can't handle the Truth ever since you puchase a Tesla. Read the small print.

Featured
Katerina S Djw

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Verified Reviewer
| map-marker Pacific Palisades, California

Tesla did a terrible job with our solar roof!

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Tesla did a terrible job with our solar roof!

Tesla never finished the installation, broke our chimneys, cut the siding, damaged waterproof envelope of the house and abandoned the job. Never order Tesla Solar roof.

They dont tell you, but Tesla roof is double the thickness of any regular roof. They dont know how to handle it. There are many expensive modifications required in order to install that product.

Tesla doesnt support their product, their customer service is nonexistent, they dont care about their customers. Stay away!

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User's recommendation: Stay away! Tesla is a bad company.

Anonymous
map-marker Tracy, California

Speak to a representative about an exsisisting claim

My situation still has not been resolved! I still have a claim that has not been recognized.

I still have a vehicle that is damaged because of your Tesla. Client and I have bodily injuries that need a claim. It has been almost 5 months and I still havent heard from anybody, this is unprofessional And very irresponsible, and very frustrating. I would appreciate a phone call from someone at Tesla.

My name is Sheri Nation. Phone number 510-575-****.

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User's recommendation: Never!

Tom R Jlq

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Verified Reviewer
| map-marker Bangor, Maine

Get car serviced for collision repair.

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They can't give me instructions to allow the authorized collision repair center to permit reset and then service the car. The car is at the shop, and the shop can't get in touch with anyone at Tesla about this problem.

I couldn't get a straight answer from Tesla and had to spend about an hour just to figure out how to get a live person on the phone. Very frustrating.

I've got a 2014 S (in for repair) and a 2024 CyberTruck. I'm considering selling both of them and going with another brand.

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Loss:
$10000
Pros:
  • I like the car
Cons:
  • In any field
  • Absolutely worst customer service ever

Preferred solution: To get my 2014 S Model repaired at an authorized Tesla Repair Shop (I needed it repaired to sell it and buy a new one) Plus delivery support on my Cybertruck was non existent

User's recommendation: I would not buy a Tesla. They are woefully short on support whether buying a new car or servicing an existing vehicle.

1 comment
Guest

In the last few year's Tesla customer service is replaced by AI. To get a real live person is like finding a needle in a hay stack. For me customer service is a high priority and that's why I would not purchase a vehicle from a manufacturing that has poor customer service with issues regarding my vehicle purchase.

Notman G

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Poor customer support

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I need to talk to a person about the removal and reinstallation of solar panels so I can get a new roof put on my house. I have been trying for hours to find a phone number and talk to someone.

The closest I got was a chat which sent me to a site to pay for a technician to call me.

I've never done business with a company that charges to talk to someone. If I don't hear from Tesla by tomorrow, I will start looking for a way to have all Tesla hardware removed and cancel my solar contract with Tesla.

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Cons:
  • Poor customer service

Preferred solution: Someone to CALL me about my issue

User's recommendation: I will not recommend Tesla.

Marc W Hct

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Verified Reviewer
| map-marker Avon, Colorado

Tesla communicaiion or lack thereof...

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I love the cars-I have driven Model S's since 2017--I am on my third one. Tesla and leasing a Y soon.

Tesla's communication platform is probably the worst in the industry, and it used to be the best. What a long way to fall. I get trying to save $ by automating, but Tesla has taken that noble concept and driven off the cliff. Your app messenger service is pretty much the only way to interact for both sales and service.

Last year, after a 2-month ordeal trying to lease a Y i had to give up and lease another car. Currently, it is nearly impossible to understand where I am in the process of leasing a Y where I own a second home in AZ.

It's time to put your loyal clientele ahead of unreasonable cost savings and provide a better user experience. Marc

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User's recommendation: Buy or lease from a human being in a Tesla store or don't bother

1 comment
Guest

This is not how a business should treat their customer. I don't understand why you keep buying a Tesla after three attempts.

If I receive poor customer service with my vehicle I would not purchase it again from the same manufacturing. You can fool me once but not twice in my purchase.

Joanne W Vrc

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Verified Reviewer
| map-marker Los Angeles, California

Complaint of Funds to pay

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First of all, I would like to thank you for all that you do. We love you so much.

Thanks for helping with Trump too. I hope you get to be on his team. He needs your brilliant mind! My issue is: I leased a Model 3 Tesla for 3 years and returned it in March 2024 in Los Angeles- Marina Del Rey.

The car looked brand new upon return. I put new tires for $1,400.00. I returned the car with about 24,000 miles instead of 30,000 miles. There was a slight scratch on the rim of the hub cap.

Again, the car looked brand new, even with the white interior and black outer. I have leased before with Mercedes and other high-end companies. Not once was I ever charged for anything extra. I did pay the $350.00 return fee to Tesla.

Now, Tesla is after me to pay $186.15 and even put me in collections. This is ridiculous after giving a car back with such low miles and new tires. I am asking you to drop this fee of $186.15 immediately. I have never been charged even $1 for any lease return.

My car always looks brand new. This is not reasonable at all. Please advise.

VIN: 5YJ3E1EA2MF921617. Thank you, Joanne Wolfe, RN (retired), 310-490-****, 1943 Vallecito Drive, San Pedro, CA, 90732.

View full review
Loss:
$186
Pros:
  • White interior is very pretty
Cons:
  • Upon return car looked new gave back 6 thou miles less than lease
  • I spent 1400 on new tires which tesla received
  • On the rim of hub cap you can barely see car looked like new

Preferred solution: I would like for them to cancel the $186.15 I am suppose to owe the. Never in my life have I had any company do this.

1 comment
Guest

Since your a Trump supporter we will drop your fee of $186.15 immediately. No! Just keep dreaming about getting your refund back.

Joanne W Vrc

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Verified Reviewer
| map-marker Dana Point, California

Complaint

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My issue is: I leased a Model 3 Tesla for 3 years and returned it March 2024 in Los Angeles- Marina Del Rey.

The car looked brand new upon return. I put new tires for $1,400.00.

I returned the car with about 24,000 miles instead of 30,000 miles.

There was a slight scratch on the rim of the hub cap.. Again the car looked brand new, even with the White interior and Black outer.

I have leased before with Mercedes,and other high end companies.

Not once was I ever charged for anything extra. I ddi pay the $350.00 return fee to Tesla.

Now Tesla is after me to pay $186.15 and even put me in collections.

This is ridiculous after giving a car back with such low miles and new tires.

I am asking you to drop this fee of $186.15 immediately.

I have never been charged even $1 for any lease return.

My car always looks brand new.

This is not reasonable at all.

Please advise.

VIN: 5YJ3E1EA2MF921617

Thank you

Joanne Wolfe, RN

(retired)

View full review
Emanuel K Mxn

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Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Fort Lauderdale, Florida

FALSE ADVERTISIMENT AND FAILURE TO UPHOLD THE PROMISED CAPABILITIES OF THE VEHICLE

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Tesla - FALSE ADVERTISIMENT AND FAILURE TO UPHOLD THE PROMISED CAPABILITIES OF THE VEHICLE
Tesla - FALSE ADVERTISIMENT AND FAILURE TO UPHOLD THE PROMISED CAPABILITIES OF... - Image 2

I am writing to file a formal complaint against Tesla, regarding a significant issue with my Tesla Model Y 2021, which I purchased in December last year. This matter pertains to false advertising and a failure to uphold the promised capabilities of the vehicle.

Despite Tesla's advertising and product descriptions promising a range of 330 miles on a full charge, my car has consistently achieved at least 40% less than this advertised range. This drastic shortfall has severely impacted the vehicle's usability and the value I derive from it. I scheduled a service appointment with Tesla. The resolution proposed by the service team was both shocking and unacceptable.

They suggested that to achieve the advertised range, I would need to disable the vehicle's cameras. This advice is not only impractical but also negates one of the key safety features of the car. There was no disclosure at the point of sale that the use of standard vehicle features, such as the cameras, would so drastically reduce the car's range. To suggest disabling a critical feature to achieve the advertised performance is misleading and diminishes the value and functionality of the vehicle.

Feeling deceived by Tesla, as the product delivered does not meet the specifications and capabilities that were advertised, I am seeking a resolution to this matter.

I propose the following options: 1-A technical fix to the car that allows it to achieve the advertised 330-mile range without disabling any safety or standard features. 2-Complimentary access to Tesla's Supercharger network 3-A full refund for the vehicle, allowing me to return the car.

View full review
Loss:
$41071

Preferred solution: 1-A technical fix to the car that allows it to achieve the advertised 330-mile range without disabling any safety or standard features. 2-Complimentary access to Tesla's Supercharger network 3-A full refund for the vehicle

User's recommendation: DO NOT BUY THIS CAR

1 comment
Guest

The advertised range is with AC/heater and radio off .You may have a defective battery or charger. It is under warranty if it is the battery 100K miles or 8 years.

Unless it was in an accident an repaired by an unauthorized facility. I do not know if the warranty is transferable, https://***/car-repair/tesla-battery-warranty#how-to-extend-the-lifespan-of-a-tesla-battery

John A Ohp

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Verified Reviewer

I needed assistance with the touch screen because it wasn’t coming on and the representative was great and knew his stuff and helped me get it working again!

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The touch screen wasn't working, but the representative helped me reboot the car, and now everything is working as it should. Great customer service and knowledge of the product! Good job, Tesla!

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User's recommendation: Buy a Tesla!! I love them!!

Wenxian Z Cwz

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Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Refund for FSD subscription

Tesla - Refund for FSD subscription
Tesla - Refund for FSD subscription - Image 2

I have subscribed FSD, but couldnt use this feature at all, the message on the screen showed autopilot/safety features unavailable

Camera alignment required - schedule service. I dont think its fair to charge customers if your product doesnt work as you claimed.

View full review
Loss:
$106
Cons:
  • No way to talk with real person for customer service

Preferred solution: Full refund

1 comment
Guest

I had a nightmare that I was driving a TESLA. When awake I realized it was just a bad dream.

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