Tesla
Reviews and Complaints

all good but very hard to find live person. Please Try to make easy for all Tesla owners to easy reach coustomer service.

I needed information for my accountant. He called it a Final Price Sheet.

I was directed to find it under Documents on the app. My app does not say Documents anywhere. I updated the app. Nothing.

I reached an AI chat that was very helpful but could not find what I needed either. She connected me to AJ, who worked with me almost 20 minutes to find what I needed.

It shouldnt be this hard. AJ was great!

I would like to send a handwritten note to Elon to personally thank him for the work he did through DOGE.

The car have full charge the I just see a message that the power voltage was low and then the car shut off

My husband passed away and I need access to Tesla app. Explained process of getting the vehicle transfer. Thank you.

Good afternoon, dear representatives of Tesla. I bought a car at an IAA auction, a 2022 Tesla MY LR.

While the car was being shipped in the container, it was not connected to the Internet. The car is now in excellent technical condition, and there are no errors in it. I wanted to clarify if it is possible to remotely restore certificates and make it possible for me to start the car from the app on my phone.

Sincerely, Lazovik Vsevolod. Merry Christmas holidays to you.

Ive called this company 6 times in 20 minutes and it continues to say that the office is closed!!! This is during normal business hours that it says on their website!!! How can I contact someone that I can actually speak to for a simple question that would take two minutes??

I can't get to anyone regarding g my issue. Every time it says leave a message..

it disconnects.. this is BS. You guys owe us 1000.. which everyone agrees on..

but we have seen 0 dollars.

Someone please call. 630 404 ****

We have just powered up our Powerwall system. My husband has the app working on his iPhone.

(djez55@***.com and 415-259-****) He has invited me to have access on my iPhone from his Tesla app.

The invitation comes to me, but when I try to create a new account, I enter my region, US, my name, and the blue NEXT button does nothing. We tried initially to set up the account with my email address and we were not able to make it connect, so we used djez55@***.com.

I need to change my login email (and contact email in general), but both the app and the support web page do not allow me to do this. To "solve" this, the app tells me to contact support, support tells me to do this using the app.

The customer service phone number is AI operated, service options offered do not include account changes/edits.

After spending hours working through this maze I found a phone number to try and talk to a representative, but this is only staffed until 3pm. Pretty minimal customer service, this should be easier...

A scammer is forcing me to purchase the Tesla membership cards,so contect me I can provide you the picture as prove ,he sent me. Here is my WhatsApp number where you can correct me to get prove. And stop this scammer person and save the report of your company

0092 30* *** 4302

There was no type of communication with a representative. All they did was transfer me from one agent to another without addressing my appointment in which no one showed up to.